HOTEL POLICY FOR ATTENDEES
CHECK-IN AND CHECK-OUT TIME/FRONT DESK PROCEDURES:
CHECK-IN TIME: 4:00 PM
CHECK-OUT TIME: 11:00 AM
CHECK-IN REQUIREMENTS - Individuals must provide their own major credit card and valid government-issued
photo ID upon check-in to guarantee incidental charges. All individuals must be twenty-one
(21) years of age to check in to the hotel.
Each guest will be responsible for a one-time $75.00 per room security/incidental deposit
which will be due upon arrival. The temporary authorization will be lifted provided the
guestroom and its contents are left undamaged.
Resort does not accept pre-paid debit or credit cards as payment for reservations or deposits upon
check-in. Cards must be a Visa, MasterCard, Discover, American Express, Diners Club Credit
Card, or bank/credit union-issued Credit/Debit Card with the Visa or MasterCard Logo.
*Please note that for any guest using a debit card, the pre-authorization will act as a direct
withdrawal from the guest’s bank account and the funds will automatically be withdrawn at
time of check-in. After deducting an amount equal to the amount used during the guest stay
at the resort, any balance will be credited to the guest’s bank account upon check-out.
EARLY CHECK-IN - Guests wishing to check-in prior to 4:00 p.m. may inquire about
availability of early check-in at the front desk. If approved, the fee for this is $25.00.
LATE CHECK-OUT - Guests requesting a late check-out must contact the Front Desk for
availability and approval. All late check-outs are at the discretion of the Front Desk. A late
departure fee of that day’s half rate will apply.
*NOTE: LATE DEPARTURES MAY NOT BE AVAILABLE ON HIGH OCCUPANCY DAYS.
LUGGAGE STORAGE - Guests may check in luggage with our Front Desk Staff if they arrive
prior to check-in time and guest suites are not available. The Front Desk also will also store
luggage for guests who check out of their room on departure day, but are not physically
departing the property until a later hour that same day.